FAQ

Spinfinite is a social casino offering sweepstakes prizes, where you can play a variety of casino style games, earn sweepstakes entries, and have the chance to win real prizes.

Spinfinite operates under a sweepstakes model. You can participate in games and activities to earn sweepstakes entries, which can then be redeemed for chances to win real prizes.

Sweepstakes casinos like Spinfinite are legal in most U.S. states. However, please check your local regulations to ensure that you can participate.

To get started, create an account on our site, complete the registration process, and start playing games to earn sweepstakes entries.

Spinfinite offers free methods to obtain sweepstakes entries, such as logging in daily, participating in promotions, or other no-purchase-necessary activities. There may also be options to purchase additional entries, but these are entirely optional.

You can earn sweepstakes entries by playing games, participating in daily activities, and taking advantage of special promotions on Spinfinite.

This Casino offers a wide variety of games, including slots, table games, and more, providing an exciting and diverse gaming experience.

Sweepstakes entries can be redeemed for chances to win real prizes. Follow the instructions on our website to enter sweepstakes and redeem your entries. Before redeeming, you must fully verify A valid ID, Proof of address and Your payment method(s). All documents can be uploaded using the uploader tool on site. Please note: redemptions can only be made to a valid debit card registered in your name.

Opting in to Jackpots is quick and easy. Simply press the green “Play for Jackpots” button to enable Jackpot participation on eligible games. Once opted in, an additional 0.10 SC is contributed on top of each qualifying stake, giving you the chance to win one of our Jackpot prizes, including: Mini Jackpot / Major Jackpot / Grand Jackpot You’ll also contribute towards your personal Piggy Bank pool, which is exclusive to your account. You can opt out of Jackpots at any time by disabling the green Jackpot button. Please note that if you are opted out, you will not be eligible to win Jackpot prizes.

There are a number of ways to collect Sweepstakes Coins. By logging into your account daily, you can claim free Sweepstakes Coins (along with other prizes) via the “Bonus” section of the website. You may also have the opportunity to earn free SC and additional rewards by participating in and completing our “Missions”. From time to time, our official social media channels may also offer free Sweepstakes Coins as part of promotional campaigns and giveaways. You may also obtain Sweepstakes Coins through our Alternative Method of Entry (AMOE). The AMOE allows eligible players to request Sweepstakes Coins without making a purchase, in accordance with our Promotional Sweepstakes Rules. Please refer to our Terms and Conditions for full eligibility requirements, instructions, and applicable limits.

Yes, Spinfinite takes the security of your personal information seriously. We use advanced encryption and security measures to protect your data.

If you have any questions or need assistance, you can contact Spinfinite customer support through our website or via email at support@spinfinite.com

Yes, you must be at least 18 years old to participate in Spinfinite’s games and sweepstakes.

Yes, Spinfinite is optimized for mobile play, so you can enjoy your favorite games and earn sweepstakes entries on the go.

You can have a maximum of 5 payment methods on your account. If you need to remove a card, contact customer support and provide the last 4 digits of the card(s) you’d like removed.

Your welcome offer includes: $20 purchase = 4 posters + 40 free SC + Spin of the Welcome Wheel + 25 free SC via a Power Boost credited daily over 8 days, starting the day after your first purchase.

Currently, purchases can be made using: Credit Cards / Debit Cards / Apple Pay / Google Pay. Available payment methods may vary depending on your device, browser, location, and card issuer. All transactions are processed securely using encrypted payment technology to help keep your information safe.

If you believe you have unclaimed bonuses, go to the “Bonuses” section using the bottom navigation bar. Tap the menu icon and scroll down to “Unclaimed Rewards” or “Spin the Wheel.” From there, you can collect any available bonuses.

Click on the "Forgot Password" link. You will receive a link for changing your password in your email. Click on the link, and you will be re-directed to a webpage that gives the option to enter a custom password. Once the newly created password is submitted you will need to use the new password to log in.

The redemption period is typically up to 72 hours - this includes the weekends. Once your redemption is approved, you’ll receive an email confirming it’s ready to be processed. The prize should then be with you soon after, depending on your banks processing times.

You’ll need to provide: A valid ID (passport or driving licence), Proof of address (e.g. utility bill or bank statement showing your name and address) and any payment methods linked to your account. For security, please mask the middle 8 digits of your card when uploading.

The Prime Pass is a one-time monthly purchase that rewards you daily over 30 days. $44 purchase → 144 SC over 30 days You’ll receive daily scratch cards with bonus SC. Your initial SC credit is applied immediately, but the remaining SC is distributed over time. Note: You do not receive the full SC amount on the day of purchase.

If your bonus hasn’t been credited, please contact customer support and include: A copy or screenshot of the promotion, the purchase amount, this will help the team resolve the issue quickly.